Are your support functions engaged at a planning and strategic level with internal clients or are they reacting to individual client requests for processing support?
— Strategic Leveraging Opportunities
Do Vendors sign your contracts or do you sign standard vendor contracts?
— Performance Based and Long Term Relationship Impact Opportunities
Do your contracts serve across your organization or do you have functional supply agreements?
— Strategic Leveraging, Partnership or Alliance Program Opportunities
Are the Stakeholder Satisfaction levels for your Support Services at a high, average, or low level rating — are you aware of the individual rating levels for services?
— Collaboration, Relationship Building and Customer Service Improvement Opportunities
Is there a GAP in your internal Stakeholder expectations and the Support Services you provide?
— GAP Analysis, Process and Customer Service Improvement Opportunties
Are your staff working with Generic Equipment Lists that do not meet internal stakeholder and support services needs — do they incorporate organizational standardization, best practice models, safety — are you incurring significant change order overruns due to F&E specifications?
— Capital Project Management Opportunities
Do your stakeholders have a positive experience during transition and occupancy of new or renovated space or is the process disorganized and disjointed?
— Capital Project Management Opportunities